VI Mobile 2 App for Cameras & Access Control

Please follow the instructions below to setup your VI Mobile 2 app for access to the system. These instructions only cover how to setup the app for your system upon initial download. A detailed user guide is attached to this article for more in depth functions such as reviewing camera footage and using door control.

1. You'll need the following information from your support team before proceeding.
   1. IP Address: 
   2. Username:
   3. Password: 
2. Once you've received this information, open the app
   1. On the bottom tray of icons, select the Servers tab
   2. On the top right, select the '+' symbol to add a new server
      
   3. Enter the provided IP Address, Username, and Password. Note that you should not enter a numerical IP address here, that will not give you remote access to the system when you're not connected to your system's wifi. The IP Address should be something like: smithkirby.dyndns.org. Beware that iPhone keyboard may automatically enter a space between words, which will not work.
      
   4. Select Done and allow the app to download all necessary information from the system
      
3. Once the download is complete, you'll see your system listed in the Servers tab. Select it.
4. All cameras should load at this point.
5. You can switch back and forth between the Cameras tab and the Doors tab
6. To view camera recordings:
   1. Select a camera from the Cameras tab
   2. You'll get a basic play, pause, rewind button to look at immediate footage from a few minutes ago
   3. Select the options icon on the top right to open all available options for this camera
7. To open/close doors:
   1. Select the door location from the Doors tab. You'll also see the camera view at that location
   2. When the correct camera page is opened, you should have a view of the door in question, and some access control buttons below it as follows:
      1. Unlock: to keep the door unlocked
      2. Scheduled: to allow the door to follow scheduled lock/unlock times. This option will undo any previous "Unlock" or "Lock" buttons.
      3. Admin: to unlock it briefly to let someone in. The door will automatically lock itself again provided a scheduled event doesn't interfere
      4. Lock: to lockdown the door where no entry will be allowed, even with the correct code entered on a keypad by someone at the door.